Multichannel B2C/B2B e-commerce: logistics

The efficient management of supply chain (SCM) is extremely important to compete successfully on the global networked markets. Reliable partners could always guarantee deliveries on-time and may offer special deals for long term partnership. Organization of entire business beyond enterprise boundaries has been already found increasingly valuable by many companies worldwide. In fact, operating the collaborative networks on the secure Web proved to be a solid challenge to succeed because of high efficiency and low operational cost.

Integration of purchase logistics with marketing and sales force under centralized Web-based back office is the key to success, because managers as well as suppliers/manufacturers get the first hand information about client's feedbacks leading to required improvements for the products/services. Collaborative work between buyers and partners increase the orders flow and assure higher customer satisfaction. And, self-explanatory that the loyal customers are most valuable assets for every company indeed.