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E-commerce solution Mondotec : satellite TV accessories e-commerce solution


Software: AceFlex® B2C/B2B
Industry: Electronics
Language: Italian
Productivity: 150% up
Geography: Italy
CASE STUDY: Mondotec is a leading operator for sales as well as installations of equipment and accessories for satellite/sky TVs for consumers in Italy has been deployed multilingual AceFlex® B2C/B2B e-commerce software for its further expansion on the Internet and effective customer service management.

Mondotec was re-branded in 2005. The company has been growing steadily and acquire new customers for its services in different regions. Commitment to quality and dedication of personnel staff are the key factors and core values to get full satisfaction of the clients and succeed in the long run. It's a model to win. Hence, the Mondotec's policy in acquiring new partners and solutions.

Intensive market reasearch of shopping carts and ecommerce solutions available on Italian market surprisingly discovered the AceFlex® B2C/B2B multilingual e-commerce package which has been already won credibility of other national companies for management of Intenet business completely on the Web. However, Mondotec was concerned about the technical support and maintenance services delivered by the international software development company. Such kind of "clouds" have been quickly dismantled after communication with AceFlex and particularly the competence of high-skilled experts originally developed the product.

Mondotec AceFlex® B2C/B2B software helped manage 1000s of customers without compromising performance & deliver valuable services to retain client's loyalty.

"AceFlex® capabilities and intuitive GUI give our personnel staff unprecedent possibility to start processing orders without any kind of training indeed. Both Internet, mailed catalog and phone orders are managed under the centralized back office for tracing inventory in real-time. Flexible FREE shipping promotions configured out-of-the-box provide our clients with effective sales offers."

Vinicio Pistis
Mondotec, Villasor (CA), Italy
After introduction of the Web site deployed around AceFlex® B2C/B2B e-commerce software, the sales revenue has been skyrocketed. The demand for satellite accessories and equipment for TVs is growing steadily every year, and processing engine must accommodate such growth. Multilingual features of the e-commerce software tuned for regional market specifics benefit the Mondotec company and help it win the new audience with ease.

The important factor is the upgrade policy of the e-commerce vendor to keep the e-commerce solution tuned with the latest market oriented features to gain competitive edge. "The innovative spirit of AceFlex team and regular upgrades last 4 years put us always ahead of our rivals. We know we deal with the best e-commerce software and this makes us confident. The software helped us turn our Web site into mostly popular in Italy for satellite TV accessories referenced nationwide," said Vinicio Pistis, founder of Mondotec. All updates to AceFlex® B2C/B2B are planned to leverage clients around the globe and shipped with new features for effective business management indeed.
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