Technical support

All products are shipped with 30 days premium & life-time basic support. To ensure the long-term success of every AceFlex® deployment, all registered AceFlex® clients worldwide are provided with guaranteed 24x7 support. To deliver the top-notch service, all requests are managed with our Web-based AceFlex® PRJ software to make certain all cases are resolved quickly and efficiently. An experienced team of consultants, engineers and Web designers is always available to help you with any technical issues related to AceFlex® solutions worldwide.

Basic	Premium	Customer service
48 h	8 h	Response time on the ticket
Yes	Yes	Private area for communication
Yes	Yes	Unlimited tickets & their real-time status monitoring
Yes	Yes	FREE fixes/patches
	20% off	Discount on the next license/custom solution
	Yes	Priority queue for on-demand programming
	Yes	FREE quarterly upgrade to the latest version
	Yes	24x7 hot-line (resolution of emergencies)
	Yes	Project health check-up/troubleshooting on-demand
	Yes	Assigned project manager with the development team

Quick contact

Tel: 0207.669.4734
Monday to Saturday
7:00am - 5:00pm GMT

Web: FREE consulting
E-mail: info@aceflex.com

Testimonial | Case studies

"We are very excited about AceFlex capabilities to provide our clients with a full featured ecommerce. It has doubled our Internet sales. Also it's a great tool for business management."

-- Mike Rentz
TelephonesOnline, UK

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