 PowerWerx : mail-order e-commerce solution
Software: AceFlex® B2C/B2B
Industry: Cables & wire
Language: English
Productivity: 180% up
Geography: USA
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CASE STUDY: Powerwerx is a warehouse outlet store that sells directly to customers different stationary
products such as powerpoles, wire, RI grunner, cables, batteries, OEM products, mobile &
fuses, RF adapters, digital meters, tools, light products and kits at a discount price. The
company is based in La Habra.
It does not offer Will Call or local pickup, and prefers to receive
email enquiries over phone contact to reduce overheads and offer
high quality products at very low prices. Powerwerx is also proud to host the "Official"
Powerpole® user Registry.
Spending in the warehouse most of the day dispatching products, Powerwerx has decided to
handle all orders online and manage full cycle of sales activities via the Internet.
However, this move required very reliable, highly manageable and secure e-commerce solution
to collect orders, manage customer relationships efficiently, process payments in real time,
calculate shipping charges instantly, promote and market new products and many other
valuable features of order fulfilment. After extensive research, Powerwerx has
discovered the AceFlex® B2C/B2B package which met all business requirements.
It's fast, affordable and customizable to fit unique design of the Web site. Its
performance and outstanding flexibility provided the best options for growth.
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Deployment of AceFlex® B2C/B2B package was accomplished in a couple of weeks and enabled to
accelerate order processing significantly, save operating expenses and transfrom labor
intensive process into efficient sales pipeline.
"I want to thank your complete staff for their assistance and very quick response to our
myriad of questions. I know from your end some of them may at times have been RTFM, but to
us very important. Thanks again for making an excellent product and for having one of the
greatest support staff I have ever seen."
Ken Mirabella
Powerwerx Inc, La Habra, CA, USA
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"What we really were surprised that we could have established our e-commerce solution in
just 2 weeks with all our frills and able to sell directly to our consumers via the Web",
said Ken Mirabella, President of Powerwerx company. Based on AceFlex® B2C/B2B package, the
discount retailer can take orders instantly (alert notifications are sent via email to
review the order from any location), streamline order fulfilment, significantly reduce
procurement cost and target its customers with diverse promotions (up-/cross- selling,
flexible membership pricing, statis and dynamic discounts, etc). What's also very important
is "to centralize processes of online order management with catalog sales, in particular",
highlighted Powerwerx's managers. The system utilizes Web services to eliminate redundant
page refreshing and increases overall business performance.
Powerwerx uses US Postal Service and UPS courier to ship all products. Additionally to
real-time calculation of shipping charge to different destinations, the delivery can be also
traced right from a customer account area which is available in AceFlex® application
and contained many valuable features. Customers always aware about order status, can review
sales history and order processing 24 hours a day and 7 days a week or contact customer
service, if necessary.
What's also considered in the nearest future is to take advantage of sophisticated affiliate
module to manage partners online, pay commissions and trace sales originated
from different locations.
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 Quick contactTel: +1.302.250.4383
Monday to Saturday
7:00am - 5:00pm EST
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Testimonial | Case studies
"Deployment of the multi-language AceFlex e-commerce brought us to the higher level of business development. We coul have reached more clients."
-- Vinicio Pistis
ViaSAT, Italy
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