 Wheel Max : automotive e-commerce solution
Software: AceFlex® B2C/B2B
Industry: Automotive
Language: English
Productivity: 120% up
Geography: USA
|
CASE STUDY: Since its foundation in 1998, Wheel Max has become America's leading Wheel & Tire Mail-Order Retailer. Family owned, Wheel Max established its first warehouse in Miami, FL (USA). It began advertising with small black and white ads in Sport Compact Car Magazine. Wheel Max quickly outgrew its first warehouse and moved to a facility twice as large within a few years.
Since then Wheel Max has continued to grow while focusing on customer satisfaction, and currently operates in a 40,000 square foot warehouse in South Florida. As America's largest mail-order retailer of wheels and tires, Wheel Max plans to expand operations across the entire country over the next few years delivering high quality services and products.
Wheel Max has undergone significant changes recently. These improvements are part of the ongoing commitment to achieve total customer satisfaction. For the past 7 years, the goal at Wheel Max has always been quite simple - to give every Wheel Max customer the best service, selections, and value in the industry. To better serve its customers, Wheel Max now offers secure online shopping, and constantly updates an extensive automotive database to ensure proper fit for all online orders due to flexibility and robust features available from AceFlex® B2C/B2B software.
 |
Complete Web-based management of automotive accessories with
AceFlex® B2C/B2B software improved the customer service for Wheel Max.
"The well-done intuitive features for sales and customer management give our personnel unprecedent capabilities to run the business on the Internet and access customer profiles as well as run flexible promotions, give more cross-sell accessories for new clients with a simple click on the secure Web from any computer."
Jav Azadi
Wheel Max, Miami, FL, USA
|
"The new Wheelmax.com uses the latest in Web technology from AceFlex® to offer the most convenient, secure online shopping experience for every Wheel Max customer. An enhanced order system ensures fast and accurate shipping of your orders, and our online tech center now offers unrivaled 24x7 customer support," said Jav Azadi, President at Wheel Max.
Consolidating sales information is the first step toward simplification of its management and consequent cost reduction. Wheel Max is always concerned about effective usability of available resources and profitability in particular. Rather than piling up incumbent technologies, IT managers always utilize existing IT infrastructure to achieve more sales.
The entire sales process must be as more seamless as possible. The well-proved technology behind AceFlex® B2C/B2B e-business software and permanent fine-tuning of features in terms of speed and usability are client centric rather than technological what is also utmost important for success on the Web. It is shipped with feature-rich modules off-the-shelf to help merchants sell more and do it efficiently due to extensive market research and core expertise from AceFlex® experts.
|
|
 Quick contactTel: +1.302.250.4383
Monday to Saturday
7:00am - 5:00pm EST
|
Testimonial | Case studies
"Easy to install and maintain. Very well structured, flexible & expandable. After deployment, our productivity increased and customer service improved."
-- Karen Siebrecht
Heckels Marina, USA
|
|
|
News